‘Disruption’ is everywhere in the hospitality world. This does not mean that disruption is taking place everywhere in the hospitality world, but it does mean that there is talk of disruption on a daily basis. There are the major players in disruption, and we all have an idea of who these are. But there is often a disconnect between the true ‘disruption’ that is taking place at the highest levels of our industry and the opportunity for ‘disruption’ that exists in many of our individual properties. How certain are you that your property leadership team(s) understand the concept of disruption, and are capable of injecting disruptive thought and strategy into your assets?