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TITAN GROUP OF NEW YORK is all about the performance of your hotels.  Our twenty-eight years of experience in the sales & marketing of upscale and luxury hotels, combined with our direct, hands-on approach, uniquely qualifies  Titan to improve the top-line revenue performance of your assets.  Our clients know us as "asset managers for the top-line"; that is, we provide support, expertise, and strategic direction aimed at growing revenue from every outlet of your hotels.

Titan brings to the table the ability to know where to look for upside.  Our process is focused on the fundamentals, and looks something like this:

Understanding: We ask questions of you and your team, and we listen, carefully, to your responses.  You are the experts in your hotels and your markets, so we start by learning about your successes and your challenges before we make even our first recommendation.

Assessing: We assess your situation, and put it to work against our matrix of proven initiatives.  We study your issues, and match them up to strategies that we’ve had measurable success with in the past.  While we all deal with new situations and challenges,  very few of these situations have never come up before.  Titan’s vast experience matches your situation to our proven solution(s), so that we all have the best possible opportunity for success.

Presenting: When you hire Titan, you hire a business partner.  We recognize that this is your asset, your building, and your market that we’re talking about.  Titan possesses significant expertise, but we need to work closely with you to blend our solutions to your situations.  From our initial assessment,  we come to you to present our findings and recommendations.  From this discussion, we arrive at an agreed-upon strategy to enact on your behalf.  We respect your experience and your knowledge; we want to tap into that so that our partnership brings about maximum results.

Implementation: Once we've agreed upon our strategy, its up to Titan to make things happen.  We implement our plan, and we track our results.  These results are shared with you throughout the process, and we critique them together to make sure that we continue to flex as necessary.  Our business is fluid, and our approach must always be fluid, ever-evaluating trends and changes in our business patterns.

Measurement: None of it means anything if it doesn’t get results.  Every step of the way in our partnership, Titan measures its initiatives against agreed-upon targets.  We don’t wait until the end of our program before we look back and critique our results.  This way, should we see an opportunity to tweak our strategy in order to achieve a higher degree of performance, we make these changes midstream, and not “for the next time.”  Through a variety of different and proven reporting methods, Titan provides its partners with tangible and irrefutable measurement of its accomplishments.